Hallmark Case Study - Designed & Developed By RA Creative

UK’s leading jewellery and watch insurance validation and replacement service provider

HALLMARK CLAIMS SERVICE B2C SAP COMMERCE WEBSITE

Hallmark Claims Service is the UK’s leading jewellery and watch complete insurance validation and replacement service provider. With over 30 years of experience working with the UK’s leading insurance providers, we have established a market-leading service handled by our friendly team of commodity experts who care for our customers throughout their entire claims journey.

Personalised Customer Experience

Website features

Simple registration process
Settlement e-Cards for shopping online
Wide catalogue of products
Feature-rich my account area
Add to your balance with multiple payment options
Access to multiple claim cards linked to your account
Restricted products hidden from view
Related products showcased based on the card band
Collect from store

Intelligent Technologies And Innovative Processes

Technical Features

Real-time integration with Hallmark claims system
Multiple payment integrations (PayPal, Adyen, V12)
Fully integrated SAP CRM system
Real-time card balance check

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